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Our Service Team

Your Support Team |

The dedicated customer service teams of AMN Healthcare are committed to providing you with the most effective staffing solutions and industry-leading customer service. Each of our clients is assigned a personal customer service team that includes a number of talented professionals whose priority is the fulfillment of your individualized needs.

Whether you are looking for qualified nurses, physicians or allied healthcare personnel, AMN Healthcare provides an appointed team of service professionals to assist you every step of the way.

AMN Healthcare

At AMN Healthcare, our talented client services department includes the following team members:

General Information

For literature requests and general information on any of AMN Healthcare's staffing solutions, please locate an Account Development Representative by clicking on the state in which you are located.

Regional Directors of Client Services

AMN Healthcare's Regional Directors are responsible for staffing proposals, contract management and territory development within a specific geographic area. Access a list of AMN Regional Directors here.

Hospital Account Managers

Dedicated to excellence in customer service, Hospital Account Managers work diligently to support and fulfill the daily staffing needs of our contracted facilities. To locate your Hospital Account Manager, please click on the state in which you are located.

Quality Management Specialists

Quality Management Specialists communicate directly with our healthcare professionals to gather their assignment requirements, such as vaccines, certifications and credentials, and ensure all assignment requirements are submitted prior to the healthcare staffing professional's start date.

Clinical Liaisons

Clinical Liaisons, who are all registered nurses, perform initial reviews of all traveler applications. They are also responsible for any counseling or disciplinary actions relating to behavioral or clinical issues.

Billing Specialists

Billing Specialists manage client invoicing and the completion and quality assurance of all billing activity. Our Billing Specialists will bill your facility the week after the traveler is paid.

Business Development Representatives

Our Business Development Representatives field inquiries and provide information to help facilities get started with AMN Healthcare's staffing services.

National Accounts

AMN Healthcare's National Accounts team provides total staffing solutions to meet the complex needs of healthcare systems, networks and group purchasing organizations. To locate the appropriate National Accounts team member for your organization, please click on one of the following:

If you would like more information about the AMN Healthcare service team, please contact us at (866) 871-8519 or contact your Regional Director directly.

Our Physician Staffing Service Team

The nation's two leading physician staffing firms—Merritt, Hawkins & Associates and Staff Care—are members of the AMN Healthcare family of companies. Each of these widely known and respected firms has extensive physician staffing experience and together have helped thousands of hospitals and medical groups nationwide with their physician staffing needs.

Merritt, Hawkins & Associates

Merritt, Hawkins & Associates specializes in the permanent placement of physicians in all specialties for hospitals, medical groups, individual physician practices and other healthcare organizations. Its service team includes:

Marketing Consultants

Marketing Consultants introduce Merritt, Hawkins & Associates' services and help clients assess their medical staffing needs and formulate strategic recruitment plans. Through on-site analysis, Marketing Consultants help set timeframes and assemble the recruiting team. Marketing Consultants also monitor progress during the recruiting process and act as a sounding board and liaison for the client.

Recruiting Consultants

Recruiting Consultants refine and execute the physician-recruitment plan. Representing a limited number of accounts, Recruiting Consultants provide a dedicated approach that begins with an extensive, on-site evaluation of the practice opportunity and the community. Recruiting Consultants execute the candidate sourcing strategy, conduct in-depth screenings of the candidates and spouses, arrange for the interview, act as a third-party mediator and help complete the search.

Research Consultants

Research Consultants are dedicated exclusively to contacting physicians by telephone, making hundreds of calls each week to candidates and potential candidates. They obtain detailed information about physicians, including their practice preferences, community preferences and their personal and familial needs, in order to match candidates with appropriate opportunities.

Resource Development Specialists

Resource Development Specialists coordinate candidate-sourcing efforts, in conjunction with Recruiting Consultants. Resource Development Specialists help design, prepare and process approximately 8 million personal letters that Merritt, Hawkins & Associates sends to physicians each year.

If you would like further information about Merritt, Hawkins & Associates' services, please visit , or call (800) 876-0500.

Staff Care

Staff Care specializes in locum tenens (temporary physician) staffing for hospitals, medical groups, physician practices and other healthcare providers. The Staff Care service team of dedicated professionals includes:

Territory Sales Consultants

Territory Sales Consultants introduce Staff Care's services to clients in their assigned territories and in their assigned medical specialties. Territory Sales Consultants also monitor progress on temporary staffing assignments and assist with quality assurance.

Recruiting Consultants

Recruiting Consultants identify independent contractor physicians who are interested in being matched with one or more of Staff Care's temporary practice assignments. Working on specialty-driven teams, such as primary care, surgical or others, they assure that a pipeline of qualified providers is available to quickly fill assignments in a wide range of geographic areas.

Scheduling Consultants

Scheduling Consultants help identify and match candidates secured by Recruiting Consultants with Staff Care's clients. They foster the client and provider relationship while facilitating the presentation, confirmation and logistics of each assignment.

Logistics Coordinators

Logistics Coordinators ensure that all travel and accommodation arrangements needed to ensure a successful match between providers and Staff Care clients are made seamlessly, minimizing the effort required by both providers and clients.

Licensing Assistants

Licensing Assistants help providers obtain state medical licensure in a timely and efficient manner. By developing relationships with various state medical licensing boards and by understanding each state's licensing requirements, they are often able to significantly reduce licensure turnaround times.

Privileging Assistants

Privileging Assistants help clients obtain the hospital privileges needed for healthcare providers. Experts in multiple privileging regulations and methods, Privileging Assistants reduce the time it takes to get a provider into practice. While hospitals are solely responsible for following all relevant physician privileging guidelines, Staff Care can facilitate the process.

If you would like more information about Staff Care's dedicated service team, please visit or call (800) 685-2272.

Our experienced service team at AMN Healthcare, Merritt, Hawkins & Associates & Staff Care provide staffing solutions, personalized service and staffing professionals through our medical recruitment agency to meet your needs.

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